Legal
Privacy Policy
Last updated: March 14, 2026
Overview
Kivo helps teams ingest and analyze multilingual feedback. This policy explains what data we collect, why we collect it, and how we protect it.
Information We Collect
We may collect account details (name, email, profile image), app connection metadata, feedback content you ingest, usage analytics, and support messages.
How We Use Data
We use data to authenticate users, provide dashboard insights, run translation/analysis workflows, improve product quality, and maintain platform security.
Data Sharing
We do not sell personal data. We only share data with service providers needed to operate Kivo, such as hosting, authentication, analytics, and localization/AI processing partners.
Data Retention
We retain data for as long as your account is active or as required for legitimate business and legal purposes. You can request account deletion at any time.
Security
We apply reasonable technical and organizational safeguards. No system is fully risk-free, but we continuously improve our controls to protect your data.
Your Rights
Depending on your region, you may have rights to access, correct, delete, or export your data. Contact us to submit a request.
Contact
For privacy requests, email privacy@kivo.dev.